Name: Amy Gladson
How long have you been with Metrics Contract Services?
15 years
What is your role?
Senior Group Leader, MCS Analytical Services
What accomplishment/project/area of work is your specialty or makes you proud?
I think one of the things that makes me proud is the team that I work with and their ability to be flexible and resilient. The team as a whole shifts through obstacles and really pulls together to make miracles happen. They amaze me day after day, and I am so proud to be their leader.
Are there any special organizational strategies you use to be efficient at work?
I make lists and review them routinely to make sure that I do not miss things. I also try to keep a set routine, so that I can stay focused on the task at hand. Keeping things organized is a must for me!
What are your team’s latest achievements?
My team is heavily involved in the transition of a commercial capsule program moving into a tablet formulation. This campaign has aggressive time lines and high volumes of testing. The team has met project goals and milestones time after time, and they never lost sight of the quality of work that is required.
How do you think those accomplishments might impact the contract pharmaceutical industry and the industry at large?
The work my team is doing on a daily basis has an impact on a large patient population to improve the quality and extend the life span for many individuals. I think this is the biggest accomplishment that we can achieve in the pharmaceutical industry.
What is the most rewarding part of your job?
I think the rewards of my job are two-fold. First, the people I work with on a day-to-day basis make coming to work each day easy. I enjoy seeing analysts grow and develop, and I really enjoy getting to know the members of my team. Second, I think that being able to see a new drug, with so much potential, make it to the commercial market is extremely rewarding. It is exciting to know that you were a part of something that is so big. It is fulfilling to know that the work that I did could help improve the quality, or perhaps even save a life.
What is the best piece of advice you ever received from one of your mentors/colleagues? I would say that one of the best pieces of advice that I have received to date was to be honest and always kind. I try to apply this to everything that I do, both professionally and personally. I have learned that being up front and honest will always have a better result (of course a plan to correct an error is always needed too). I have also seen that kindness always wins. People are the foundational backbone of this industry and our company. I think that how you treat your peers and employees really impacts the end result. If people enjoy coming to work and who they are working with, it shows in everything they do.
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